The ISO 9000 series is a family of standards compiled by the International Organization for Standardization (ISO), which is the world’s largest developer and publisher of International Standards, based in Geneva, Switzerland. According to the ISO ‘the standards represent an international consensus on good quality management practices. It consists of standards and guidelines relating to quality management systems and related supporting standards.
Mascot Metal is an ISO 9001:2008, ISO 14001 and ISO 18001 certified company. We strive to achieve an ideal Total Quality Management System with involvement of everyone and for every part of an organization.
- Testing our processes and the products at every stage in order to ensure Quality management at Mascot.
- Identifying the potential problems and action the process right before poor quality occurs.
- Designing and improving the design of products and services and processes to reduce quality problems.
- Training and developing our personnel in the best way to perform their jobs just right for the customer.
- Visual Appearance of the product must be appealing
- Continuously improving the quality of the products here at Mascot.
Quality management should be customer focused. Only customer satisfaction is not our aim, we believe in customer delight and therefore quality is our supreme objective, which has been equally observed by the ISO team.